Screw Pile Solutions Ltd Privacy Policy, Messaging Policy, and Terms & Conditions
Last Updated December 31, 2024
1. Introduction
Screw Pile Solutions Ltd (“we,” “our,” or “the Company”) is committed to protecting the privacy
and security of our customers’ and partners’ information. This document explains how we
collect, use, store, and disclose personal and company information. It also outlines our
Messaging Policy and sets forth the Terms & Conditions governing the use of our website,
products, and services.
By accessing or using our website or services, you (“you” or “User”) acknowledge that you have
read, understood, and agree to be bound by this Privacy Policy, Messaging Policy, and Terms &
Conditions.
2. Information We Collect
2.1 Customer Information
We may collect the following types of personal information when you interact with us:
Personal Details: Name, email address, phone number, mailing address, and other
contact information.
Transactional Data: Purchase history, payment details, service requests, and other
related data.
Online Activity: IP address, browser type, device information, and usage data collected
through cookies or similar technologies.
Communications: Information you provide when contacting us via email, contact forms,
or our messaging system.
2.2 Company Information
As a business entity, Screw Pile Solutions Ltd also maintains internal records including:
Corporate Data: Business registration details, company structure, employee data, and
internal communications.
Operational Information: Financial records, strategic plans, and other confidential
business information.
3. How We Use Information
3.1 For Customer Information
We use the personal information collected from customers to:
Provide Services: Process orders, manage service requests, and communicate about
your account.
Improve Our Services: Analyze usage patterns, optimize our website, and enhance
customer experience.
Marketing and Promotions: Inform you about updates, new products, or special offers
(you may opt-out of marketing communications at any time).
Compliance and Security: Ensure legal compliance, prevent fraud, and safeguard our
systems and users.
3.2 For Company Information
Internal company information is used solely for:
Operational Management: Running day-to-day operations and strategic decision-
making.
Financial Reporting: Preparing accurate financial records and complying with
regulatory requirements.
Confidential Communications: Facilitating internal collaboration and securing
company data.
4. How We Share and Disclose Information
4.1 With Third Parties
We may share information with:
Service Providers: Trusted third parties who assist in operating our website, processing
payments, or conducting business operations. These providers are contractually bound
to protect your information.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets,
provided that the recipient agrees to protect the confidentiality of your information.
4.2 With Consent
We may also share your information if you have provided explicit consent for specific
disclosures.
5. Data Security and Retention
Security Measures: We implement industry-standard security measures (such as
encryption and secure servers) to protect your data.
Data Retention: We retain personal data only as long as necessary to fulfill the
purposes outlined in this policy, comply with legal obligations, or resolve disputes.
User Rights: You have the right to access, correct, or request deletion of your personal
data. To exercise these rights, please contact us using the information provided in
Section 9.
6. Messaging Policy
Our Messaging Policy governs all communications between users and Screw Pile Solutions Ltd
through email, contact forms, or integrated messaging platforms.
6.1 Acceptable Use
Respectful Communication: Users are expected to communicate in a respectful and
professional manner.
Relevant Content: Messages should be directly related to your inquiries, service
requests, or feedback.
No Spam or Abuse: Unsolicited commercial messages, spam, or abusive content are
prohibited.
6.2 Company Responsibilities
Timely Response: We strive to respond to all messages in a timely and efficient
manner.
Confidentiality: All communications are treated as confidential in accordance with our
privacy practices.
Record Keeping: We may retain copies of communications for service quality, dispute
resolution, or compliance purposes.
6.3 Prohibited Conduct
Offensive or Harmful Content: Any message containing hate speech, harassment, or
illegal content may be blocked or reported to the appropriate authorities.
Security Threats: Attempts to transmit malicious software or engage in activities that
compromise our systems are strictly forbidden.
7. Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of our website, products,
and services.
7.1 Acceptance of Terms
By accessing or using our website or services, you agree to comply with these Terms. If you do
not agree, please do not use our services.
7.2 Use of Our Services
Eligibility: You must be at least 18 years old or have the consent of a parent or legal
guardian to use our services.
Account Responsibility: You are responsible for maintaining the confidentiality of your
account and password, and for all activities that occur under your account.
Prohibited Activities: You agree not to misuse our services by engaging in activities
such as:
o Hacking, spamming, or transmitting viruses.
o Disrupting the normal flow of communication or harming our reputation.
o Sharing any false or misleading information.
7.3 Intellectual Property
Ownership: All content, logos, and trademarks displayed on our website are the
property of Screw Pile Solutions Ltd or its licensors.
Limited License: We grant you a limited, non-exclusive, non-transferable license to
access and use our content for personal, non-commercial purposes, subject to these
Terms.
7.4 Disclaimers and Limitation of Liability
Service “As Is”: Our services are provided “as is” without warranties of any kind. We do
not guarantee that our services will be uninterrupted or error-free.
Limitation of Liability: In no event shall Screw Pile Solutions Ltd be liable for any
indirect, incidental, or consequential damages arising from your use of our services.
7.5 Modification of Terms
We reserve the right to change these Terms at any time. Any modifications will be effective
immediately upon posting on our website. Your continued use of our services constitutes
acceptance of any changes.
7.6 Governing Law
These Terms and your use of our services are governed by the laws of the jurisdiction in which
Screw Pile Solutions Ltd is registered. Any disputes will be subject to the exclusive jurisdiction
of the courts in that jurisdiction.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
Enhance User Experience: Remember user preferences and settings.
Analyze Usage: Understand how our website is used and improve its functionality.
Marketing: Deliver personalized content and advertisements.
Users can usually modify their browser settings to decline cookies; however, some parts of the
website may not function properly if cookies are disabled.
9. Your Rights and Choices
Access and Correction: You have the right to access and correct your personal data.
Data Deletion: You may request the deletion of your data, subject to certain legal or
operational requirements.
Opt-Out: You can opt-out of receiving marketing communications at any time by
following the unsubscribe instructions provided in the communications or by contacting
us directly.
To exercise any of these rights, please contact us at:
Email: chad@screwpilesolutions.ca
Mail: Screw Pile Solutions Ltd, Box 300 Austin, MB R0H 0C0
10. Changes to This Policy
We may update this Privacy Policy, Messaging Policy, and Terms & Conditions from time to
time. When significant changes are made, we will notify you through our website or via direct
communication. Your continued use of our services after any modifications constitutes your
acceptance of the updated policies.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, our Messaging Policy, or
our Terms & Conditions, please contact us at:
Screw Pile Solutions Ltd
Box 300
Austin, Manitoba, R0H 0C0
Email: chad@screwpilesolutions.ca
Phone: 204-637-2621
By using our services, you acknowledge that you have read and understood this Privacy Policy,
Messaging Policy, and Terms & Conditions and agree to abide by all its provisions.